How email works - and how to send it well

Learn when you can unsend an email, how Gmail, Outlook, Apple Mail, and Yahoo handle it, and what to do when it is too late.

Step-by-step guide to scheduling emails in Gmail, Outlook and Apple Mail, plus where scheduled emails wait, time zone pitfalls and fixes when one doesn’t send.

Learn how to write a formal email with a clear structure, professional phrases, practical examples, and a pre-send checklist.

Twenty-five years ago a knitting pattern travelled by e-mail from one hobbyist’s homepage. Today it lives on Ravelry, in newsletters and on video. A short history of a very online craft.

Any business using email as part of its marketing strategy must consider the laws regulating commercial email, or face tough penalties.

E-mail is not as popular as it once was. People often contact each other through Facebook rather than use their e-mail, but there is still need for an e-mail, especially for a more private form of communication.